Event order: Your deposit is accepted at confirmation of order and applies to the total cost of your event. Final payment is due at start of the event. If final payment isn't paid at the start of the event, the remaining balance must be paid within 24 hours. If payment is not made within 24 hours, a $10/day fee shall be incurred for each day following that the balance is unpaid. Please feel free to add food and other event goods to your order after booking by emailing firstname.lastname@example.org.
Adding the half hour: When you purchase the additional half hour, the time is added to the front of the time for the first time slot and after the time for the last time slot. For Example - adding the half hour to the 1:30pm time slot will start your party at 1pm. Adding it to the 5:30pm time slot will end your party at 7:30pm.
Cancellation Policy: Deposits are non-refundable. Any cancellation or date change within four (4) weeks of scheduled party shall result in a $100.00 cancellation fee, unless Private Party Renter can provide proof of medical emergency, family emergency or other emergency circumstances. In addition, Private Party Renter also forfeits any future benefits from the nonrefundable security deposit. Only upon payment of this non-refundable security deposit shall TWR securely hold the requested space for the private party rental. The non-refundable security deposit will be applied to the total rental balance.
Party Process: Rental of the space includes 1 hour and 30 minutes of playtime in The Wiggle Room play space. All party guests must exit the The Wiggle Room facility by the end of the space rental time. If the party goes over the scheduled party time, the Private Party Renter agrees to pay $50.00 per half-hour. This amount shall not be pro-rated.
Socks: The Wiggle Room is a "no shoes, socks required" play space. Socks are required for all party guests in the play space (both adults and children). If your guests are not wearing socks they should either be provided by the party host or can be purchased from The Wiggle Room Cafe for $2.21 per pair.
Waivers: Each attending child must have a signed, and up to date, waiver. Everyone that checks in will be notified if their waivers are out of date. Links will be sent out ahead of time and we suggest filling out the waivers before arriving at The Wiggle Room for speedy entry.
Food: Food provided for the party by the party host must be pre-arranged with The Wiggle Room at least 1 day in advance. The Wiggle Room must provide approval on items that could cause damage to our space. A $50 clean up fee will be applied if non-approved food items are brought in without The Wiggle Room’s permission.
Damage & Cleaning: Any excessive damage done to TWR premises or to the Party Space or other TWR property shall be billed to Private Party Renter for either replacement or repair. a. In the occurrence of an additional mess – as determined by the TWR management or staff – created or done by the party host or any of its party guests (children and adults included) resulting in extra cleaning of the Party Space, TWR premises or other TWR property shall result in Private Party Renter to be charged an additional $150.00 nonrefundable cleaning fee.
Safety: The party host and the parents of the party guests (invited or otherwise) are completely responsible for the well-being and behavior of their minor child while on the TWR premises, the Party Space or other TWR property.
Conduct: The Wiggle Room reserves the right to ask any child or adult during the party found to be destructive and/or abusive to any other guests (whether party guests or not), TWR staff or employees to immediately leave TWR property.
Personal Property: The Wiggle Room is not responsible for the party host or any of its Party Guests personal property. It is the sole responsibility of each person entering into the facility to be responsible for all possessions and belongings unless pre-arranged with TWR and/or its staff.
Gratuity: Gratuity is not required but left up to the discretion of the Private Party Renter.
Indemnification: The Party host agrees to hold harmless and indemnify TWR, The Private Party Renter agrees to hold harmless and indemnify TWR, its officers, directors, employees, and agents (collectively, the "indemnified Parties"), from and against any and all losses, costs, expenses, including but not limited to, reasonable attorneys' fees), claims, actions, demands, damages incurred by or asserted against the indemnified Parties by reason of the acts, omissions or negligence of the Client, its guests, employees, agents or independent contractors, arising out of or in any way connected with the Private Party Renter’s event (Private Party), except when directly caused by the gross negligence or willful misconduct of the Indemnified Parties.