Mox Personal Shopper Pilot

Need some help picking the perfect game? Not sure where to get started with minis painting? Unable to visit the store right now? Schedule
an appointment with a Mox Personal Shopper! Book today and receive 10% off your purchase!
(10% Discount does not apply on Gift Cards, Games Workshop products, or Magic: the Gathering items)

This is the soft launch for a new service we are developing for video-call retail service. You'll be able to work with a member of our
knowledgeable Retail Team, get questions answered, and even be walked through the space, all from the comfort of your own home. Your
Retail Sales Associate will even set the games aside on hold for you, so you can pick them up in-store! We are offering
limited appointment time slots at this time.

 
You can also opt-in to our Customer Feedback Survey while booking your appointment. If you consent to providing customer feedback, we'll
also send you a separate survey link after your appointment is complete. Your feedback is valued and appreciated and will help us improve the
Mox Personal Shopper Program.

How does it work?

1. Book your 30 minute appointment for one of the available dates and times

2. On the morning of your appointment date, you’ll receive an email from our store containing a meeting invite

3. At your scheduled appointment time, just follow the link and a Retail Sales Associate will be waiting for you virtually

4. During your appointment, your Retail Sales Associate will be happy to make recommendations, answer questions about titles, or
even walk you through the store to look through what’s on the shelves.

5. At the end of your appointment, let your Retail Sales Associate know what items you’d like to place on hold. They’ll give you a final
total and a ticket number for your items. Your order will be held for you for up to one week.

6. To claim your purchase, either head down to the store and pick up your items at the Retail counter or drive down and give us a call
when you arrive for Curbside Pickup. Payment is collected when you come to claim your purchase.

7. If you opted in to providing feedback, after you’ve completed your appointment you’ll be sent a link to our feedback survey! Feel
free to complete it after you’ve made your purchase